The Capacity Module developed for the Regional Laboratories Harmonisation Programme was aimed to provide the Programme and the five Northern Region Anatomic Pathology (AP) labs with a better understanding of the achievable capacity through each technical stage of the AP process. The module is comprised of different screens which can be used for high-level strategic planning by Operations/Service Managers and Regional Planning Groups as well as daily operation use by Charge Scientists, Technical Heads, and Clinical Leads.
The first view when opening the Capacity Module is the Capacity Summary Dashboard. It provides an outline of the capacity and demand of the AP laboratory and is divided into four quadrants – Overall Demand, Performance, Service Level Agreement (SLA), and Laboratory Workforce Capacity
Overall Demand
This quadrant presents a high-level view of the demand of the AP laboratory in the form of the total number of requests. It also displays the proportion of request volume by the case subspecialty.
Overall Performance
This quadrant looks at the turnaround time (TAT) and is calculated from the date/time of the request being registered to when the results are reported. This is broken into three specific stages/activities –Initial Lab Work, Pathologist Time, and Additional Lab Work.
Overall SLA
This quadrant looks at how the AP laboratory is performing against the KPI - Percentage of cases reported within 5 working days.
Lab – Workforce Capacity
This quadrant looks at the workforce capacity and considers the alignment of demand (when work becomes available) and capacity (when the work is completed).
You can dive deeper into each quadrant by clicking on the Analyse Link which opens specific screens with more information.